Adapting to AI: How ISPs can Strengthen their Cyber Defences

Australian internet provider Tangerine suffered a 2024 cyberattack that resulted in the unauthorised disclosure of information of more than 200,000 customers. AT&T confirmed not one but two breaches so far in 2024, with one of the incidents affecting nearly all its approximately 110 million people.

As we look towards 2025, ISPs will continue to be high-value targets for cybercriminals and for good reason. They handle vast amounts of sensitive data and offer access to downstream customers.

After travelling across four continents to meet with 75 industry-leading ISPs, I’ve seen firsthand how quickly the cyber stakes are rising for them, especially if they lack adaptive protections and Layer 7 (L7) capabilities. As the threat landscape continues to be shaped by AI, ISPs must respond in kind by taking stronger security measures and embracing AI-driven cybersecurity solutions.