Category: Customer Relationship Management

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Beyond the hype. How AI assistants drive real business value

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Empowered Intelligence: The Impact of AI Agents

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Maximizing Contact Center Operations with Generative AI Assistants Backed by Responsible AI Principles

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watsonx Orchestrate: Increase productivity of your HR team by unleashing the power of Al

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Five Key Orchestration Capabilities to Achieve AI Value at Enterprise Scale

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Gartner Top Strategic Technology Trends for 2025: Agentic AI

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Let’s rethink the recruiting process

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The power of AI & Automation: Productivity and agility

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Put AI to work for customer service in banking

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Webinar: The synergy of data, automation and AI: Focus on successful client stories

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Six KPIs to Measure CPQ Performance

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Six KPIs to Measure CPQ Performance